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Privacy Policy

Last Updated: 16/05/2023

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Contact Information: This includes your name, address, email address, telephone number, and any other information you provide when you communicate with us or use our services.

1.2 Business Information: In the context of our telemarketing and sales services, we may collect information about your business, such as company name, job title, and industry.

1.3 Call Recordings: We may record and store the conversations that occur during our telemarketing calls for quality assurance and training purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Providing Services: We may use your information to deliver our telemarketing and sales services, including contacting you with relevant offers, conducting market research, and managing client relationships.

2.2 Communication: We may use your contact details to respond to your inquiries, send you important updates, and provide you with information about our services that may be of interest to you. You can opt-out of receiving such communications at any time.

2.3 Improving Our Services: We may analyse your data to enhance and optimize our telemarketing strategies, identify trends, and improve the effectiveness of our campaigns.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers who assist us in delivering our services, such as data storage, IT support, and analytics. These providers are bound by strict confidentiality obligations and are only authorized to use your information to the extent necessary to fulfil their services.

3.2 Legal Obligations: We may disclose your information when required by law, such as to comply with a court order or government regulations.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have certain rights regarding your personal data. These include the right to access, correct, or delete your information, as well as the right to object to the processing of your data. If you wish to exercise any of these rights or have any concerns about our handling of your data, please contact us using the information provided below.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly. We encourage you to review this Policy periodically to stay informed about how we protect your privacy.

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

Hello Hello
30 Holmethorpe Avenue
Redhill
Surrey
RH1 2NL


Tel: +44 (0)1737 652 300
Email:
hello@sayhellohello.com

 

We will aim to respond to all inquiries in a timely manner.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

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